📦 The Box Service

Got a Box Full of
Old Memories?

It's been in the shed (or the spare room, or under the bed) for years — old tapes, cameras, memory cards, CDs, a stack of photos. You know there are memories in there. That's exactly what we're here for.

Get Started → How it works
Person looking frustrated surrounded by a box of old tapes and media
Person smiling holding a USB drive with their memories digitised
Person watching home movies on a modern TV

Drop It Off. We'll Handle Everything.

You don't need to count tapes, identify formats, or figure out what plugs into what. Just drop off the box (or post it to us). We go through every item, digitise whatever can be digitised, organise it all into a clear folder structure on USB, and return everything — originals included.

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Any Mix of Formats

VHS, Hi8, MiniDV, camcorders, memory cards, CDs, DVDs, photos, slides, cassettes — if it's got memories on it, we'll deal with it.

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Full Inventory & Quote First

We catalogue every item and send you a quote before we start. No surprises — you know exactly what you're paying before we digitise a single thing.

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Organised, Not Just Dumped

Everything goes onto USB in a logical, clearly labelled folder structure — by device, media type, or date where possible.

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Originals Returned

Your original tapes, discs, photos and everything else come back to you. These are your memories, not just a job.

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Australia-Wide Mail-In

Post your box from anywhere in Australia. We'll provide packing tips and a secure address. Free return postage on orders over $200.

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One Person, Start to Finish

You deal directly with Dave — the person actually doing the work. Real communication throughout.

If It's in the Box, We Probably Know It.

Most boxes span several decades of formats. Here's what we handle in-house:

📼 VHS & VHS-C 📹 Hi8, Video8 & Digital8 🎬 Mini DV 🎞️ 8mm & Super 8 Film 🎵 Audio Cassettes 🎵 Vinyl Records 🎵 Reel-to-Reel Audio 📷 Photographic Slides 📷 Printed Photos 💿 CDs & DVDs 💾 Memory Cards (SD, CF, etc.) 💾 USB Drives 📷 Digital Camera Contents ❓ Not sure? Just ask
Note: We don't extract data from old phones or tablets. If your box contains an old phone with videos or photos, the best approach is usually to charge it up and copy the files across before sending — happy to advise if you're not sure how.

Simple from Start to Finish

No technical knowledge required — here's how it works:

01

Get in touch

Fill in our simple form — even "a box of random stuff from the 80s and 90s" is a fine starting point. We'll get back to you within one business day.

02

Drop off or post your box

Hobart locals can drop off in person. Everyone else can post it — we'll give you packing tips and a secure address. Australia-wide, no problem.

03

We inventory everything

Every item is catalogued, identified, and assessed. You'll receive a full itemised quote using our standard per-format pricing before any digitisation begins.

04

You approve the quote

No surprises. If anything can't be digitised we'll let you know up front. You decide what to proceed with.

05

Digitisation & organisation

We work through everything and organise it into a clean, clearly labelled folder structure on USB — by media type, device, or date where we can determine it.

06

Everything comes back to you

Your USB plus all your originals, with a summary of what was found and digitised. Twenty years of memories, finally accessible.

No Guesswork. Quote Before We Start.

Mixed collections are impossible to quote sight-unseen — so we don't try. Once we've inventoried your box, we'll send you a full itemised quote using our standard per-format pricing.

💡 What to expect

Most boxes come in somewhere between $150 and $500 depending on quantity and mix of formats — but we've seen everything from a $60 job to $1,000+ (a truly epic collection). Either way, you'll know exactly what you're up for before we do anything.

Volume discounts apply for larger collections — up to 15% off — and free return postage on orders over $200.

See our full per-format pricing →

Common Questions

What if some tapes are blank or damaged?
We'll note blank or unplayable tapes in your inventory report and exclude them from the quote — you only pay for what we can actually recover. Damaged tapes we'll flag individually with a note on condition.
Do I need to sort or label anything before sending?
Nope — that's our job. Just pack it all up safely and send it as-is. The messier the better, honestly.
What if I don't know what format something is?
Don't worry — we'll identify everything when it arrives. If something is genuinely unidentifiable or outside our capability, we'll let you know before quoting.
How long will it take?
Typically 1–3 weeks from receipt to return depending on size. We won't start until you've approved the quote, so you're always in control of the timeline.
How will my files be organised on the USB?
By media type and source device where possible — e.g. VHS_Tapes/Tape_01, Camcorder_Hi8/Tape_01, Photos/Batch_01. The goal is something you can actually navigate, not just a dump of files.
What about AI enhancement for the video footage?
Yes — AI video restoration and HD upscaling is available as an optional add-on. We'll include it as an optional line item in your quote so you can choose per tape if you like.
Can I just send one or two items instead of a whole box?
Absolutely — The Box service works just as well for small jobs. If you already know exactly what you've got, you might find it easier to use our standard quote form instead.
Will I get my originals back?
Yes, always. Everything that comes in goes back — tapes, discs, photos, the lot. We hold original media for 90 days after completion then dispose of anything uncollected responsibly.

Tell Us What You've Got

Three quick steps — and you'll have a confirmation in your inbox before we reply.

1Output Format
2Send Your Box
3Your Details

How would you like your media delivered back to you?

Select all that apply — you can choose more than one.

USB Drive

USB Drive

Files on USB

Download

Download

Digital link

DVD

DVD

Physical disc

CD

CD

Physical disc

Blu-ray

Blu-ray

Physical disc

💾 USB Drive
⬇️ Download
💿 DVD
💿 CD
💿 Blu-ray

USB Drive Option

⚠️ Important: If reformatting is required for large files, all existing data on your USB will be erased. Please back up anything important first.

How would you like to send us your box?

Both options work great — Hobart locals often prefer drop-off, but we love mail-in customers from all over Australia.

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Free Return Post on orders over $200!
We'll post everything back to you at no extra charge.

Save on Return Costs!

📋 Whether or not you select this, uncollected or undeliverable media is held for 90 days before responsible disposal.

📬 Your Return Address

  • Physical media — your original items are held for 90 days after your order is complete, then disposed of responsibly.
  • Digital files — retained for a minimum of 30 days and a maximum of 90 days after delivery.
  • Disposal — all media is disposed of in an environmentally responsible way. Sensitive items are rendered unreadable before disposal.
  • Full details in our Privacy Policy →

Almost there — just a few details

We'll use these to get back to you and to set up your order.

Before you send — please confirm:

💡 Always keep a backup! Whatever format you choose, we recommend saving your digital files in at least two separate places.
📦 Enquire about The Box